Many people claim to know what leadership is when they see it, but have difficulty defining it. In order to have a productive discussion about leadership, we’ll take time to establish a common understanding of what it means.
Valuing Approaches to Change
All organizations are facing the need to adapt and change. Understanding some of the dynamics of how people react to change increases the chances that change will actually occur. This course provides an overview of some of the issues of change paradigms and mental models, and basic change theories. Additionally, you will complete the Change Style Indicator, which will provide feedback on your natural response to change. The discussion around the results of the instrument will reinforce the critical issue of recognizing and valuing differences.
Delegation and Empowerment
Delegation is an underutilized tool for development and motivation. Participants will determine what they already know about delegation and be presented a simple model for effectively delegating work. Knowing how to delegate is a crucial managerial skill. Empowerment is often something employees ask for. Participants will define empowerment, learn the different levels of empowerment and how to use them, and discuss key questions about empowerment.
This is an interactive opportunity to participate in a case discussion that explores the difficulties many of us face in both completing our work and effectively leading and managing the people who work for us.
Design Thinking for Innovation and Problem-Solving
Design thinking is an empathy-based problem solving approach that helps you address complex and ambiguous business challenges. Innovation doesn’t come from a silver bullet, but it can come from design thinking. In a world where keeping up with competitors—and outpacing them—requires complex problem-solving, organizations have been slowly placing design thinking at the center of business strategy, innovation, and cultural change. This course will address when design thinking should be used and how it can add value to a given scenario. You also will gain hands-on experience using design thinking tools and techniques.