Certificate in LeadershipLisa A2023-01-27T11:37:27-05:00
Certificate in Leadership
Organizations have a desperate need for effective leaders! The complexity of the challenges and decisions facing organizations and leaders continues to increase. Employees are leaving at alarming rates because they are dissatisfied with the quality of the people leading their organizations. There is a unique opportunity for individuals who want to step into this leadership gap and work to develop the skills and capabilities needed to lead in this chaotic and challenging environment.
This intensive in-residence leadership certificate addresses the hot-button issues identified by CEOs around the world. These issues deal with the need to develop people and organizations in order to remain competitive. They involve the need to attract and retain top talent; create new business models because of disruptive technologies; build agile organizations; desire a culture of innovation; and increase employee engagement.
Today’s businesses require leaders with new skills, techniques, knowledge, and approaches. They also require leaders who have the vision and ability to change their organization for the better. If you want to be the kind of leader CEOs say they need, register for this leadership certificate. This intensive 6-day certificate, led by top-ranked Kelley School of Business faculty, is presented in a dynamic environment designed for working professionals.
How to Register
In-Residence Certificate in Leadership
Format: This in-residence business certificate is taught on the Bloomington, Indiana, campus. The Certificate consists of six daylong courses broken into three 2-day Modules. Attend the full certificate of 6 day long courses over approximately six months and receive your Certificate or take Modules 1, 2 or 3 individually. You may also register for a single course, depending on your individual learning goals and needs.
Networking and Extending the Learning Participants registering for the entire Certificate will have the opportunity to participate between classroom sessions in a small group Community of Practice. This provides a unique opportunity to develop a strong professional network and build a peer support group to assist you apply what you learn in class. A Community of Practice can be made up of individuals with similar backgrounds or interests (e.g., women leaders; same industry, i.e., manufacturing, health care, or service; same geographic location, etc.) or be a diverse group made up individuals with a maximum mix of backgrounds and interests.
Design Thinking for Innovation and Problem-Solving (Bailey-Hughes)
Module II
Mar. 2024
Day 3
Influence without Authority (Goerner)
Day 4
Effective Negotiation Approaches and Strategies (Westerhaus-Renfrow)
Module III
Jun. 2024
Day 5
Communicating with Authenticity and Flexibility (Deckard)
Day 6
Leading Change (TBD)
Courses times will be approximately 8:30 a.m. – 5:30 p.m. each day.
What does it cost to attend? The cost of completing the entire Certificate (attend all six one-day courses) is $3,950. Taken separately, each daylong course costs $775 (total cost of all six courses is $4,6501). Those registering for the entire Certificate save $700!
An Early Bird discount is available for anyone registering 30 days or more in advance for either the full certificate or individual modules or courses. Discounts also are available for Kelley School of Business and IU alumni.
Initial Registration for Full Certificate (15% off full six day tuition1) or Single Day course
$3,950
$775
Kelley School of Business Alumni (50%)
$2,325
$387.50
IU Alumni (35%)
$3,022.50
$503.75
Early Bird Registration (10% off Full Certificate ($3,950) or individual course tuition ($775) if registered more than a month in advance of the program delivery date)
$3,555
$697.50
1 Total cost of taking all six daylong courses individually is $4,650. 2 Alumni discounts are based on the full cost of attending all six one-day courses individually ($4,650). Only one discount is available for any single alumnus registering. Please contact us to discuss additional discounts for 3 or more registrations from the same organization. 3 Full Certificate means an individual registers to complete all six one-day courses at their initial registration.
Tuition covers instruction, materials, on-campus parking, breakfast, lunch and refreshments. It does not include the cost of lodging or travel.
Flexible Payment Options: Please take advantage of special discount offers listed below.
We accept PayPal for non-credit certificates. Students who qualify for PayPal Credit can take advantage of interest-free offers that enable you to spread payments over several months. If you need an individual payment plan, please don’t hesitate to ask us.
Registering early? We can bill you two weeks before class starts. Select “Bill Me Before Class Starts” as a payment option when you checkout.
Is your employer paying for the course? Select “Send My Employer an Invoice” as the payment option to reserve your spot in class and put the employer’s info into the billing address details and we can invoice them directly.
20% off – Nonprofit organizations
35% off – IU Faculty, Staff & Alumni
Discounts are also available for organizations registering 3+ people for the same program. Contact us for these codes.
In-Residence Certificate in Leadership: Key Takeaways
This business certificate is intended for people preparing for leadership roles, those desiring to improve their leadership skills and capabilities in order to be ready for higher levels of responsibility, and experienced leaders who want to reinvigorate their leadership capabilities.
Insights into yourself that will help you become a better leader
Tools, techniques, and approaches that can create change within your organization
Key interpersonal skills, such as the ability to influence and negotiate
The ability to recognize and value differences as the best way to solve complex problems
In-Residence Certificate in Leadership: Curriculum
The curriculum is organized into six courses, one offered each day by full-time Kelley School faculty members and staff. The coursework involves self-assessment instruments, case discussions, and small group activities and exercises.
Day 1: Defining Leadership Many people claim to know what leadership is when they see it, but have difficulty defining it. In order to have a productive discussion about leadership, we’ll take time to establish a common understanding of what it means.
Valuing Approaches to Change
All organizations are facing the need to adapt and change. Understanding some of the dynamics of how people react to change increases the chances that change will actually occur. This course provides an overview of some of the issues of change paradigms and mental models, and basic change theories. Additionally, you will complete the Change Style Indicator, which will provide feedback on your natural response to change. The discussion around the results of the instrument will reinforce the critical issue of recognizing and valuing differences.
Delegation and Empowerment
Delegation is an underutilized tool for development and motivation. Participants will determine what they already know about delegation and be presented a simple model for effectively delegating work. Knowing how to delegate is a crucial managerial skill. Empowerment is often something employees ask for. Participants will define empowerment, learn the different levels of empowerment and how to use them, and discuss key questions about empowerment.
Case Discussion
This is an interactive opportunity to participate in a case discussion that explores the difficulties many of us face in both completing our work and effectively leading and managing the people who work for us.
Day 2:
Design Thinking for Innovation and Problem-Solving
Design thinking is an empathy-based problem solving approach that helps you address complex and ambiguous business challenges. Innovation doesn’t come from a silver bullet, but it can come from design thinking. In a world where keeping up with competitors—and outpacing them—requires complex problem-solving, organizations have been slowly placing design thinking at the center of business strategy, innovation, and cultural change. This course will address when design thinking should be used and how it can add value to a given scenario. You also will gain hands-on experience using design thinking tools and techniques.
In today’s “flat” organizations, managers rarely have formal authority over those whose commitment and assistance is vital to achieving organizational goals. The ability to generate support from others at all organizational levels—and even from partners outside the company—is critical for success. In this course, you will learn to leverage your unique profile of informal power and preferred influence strategies to hone an individual persuasive style that can be used in a variety of professional relationships—with peers, customers, and even superiors—to more effectively coordinate projects and advance personal and organizational goals
Day 2: Effective Negotiation Approaches and Strategies
Negotiation is something you encounter every day, all day — with clients and partners, vendors and suppliers, supervisors and colleagues, employees and recruits. Sooner or later, however, the proverbial “rubber meets the road” and you experience struggles reaching an agreement (or worst yet, no agreement). Successful negotiation requires preparation, practice, and confidence. This negotiation program will address these key areas by: 1) engaging you in an interactive program designed to provide group discussion and 2) teaching you essential steps and strategies for business negotiations. Start negotiating like a pro with proven efficient and effective negotiation tactics to not only seal the deal, but also enhance collaborative relationships in the workplace. No matter what your role or level of experience, you will learn the differences between negotiation and persuasion, and how to use both to enhance your confidence and improve your leadership skills as you successfully negotiate deals, disputes, budgets, and new initiatives.
Discover your Communication Style (with Keirsey Assessment) and explore your natural communication preferences and strengths. Learn how and when to flex your communication style to align, inspire, and motivate others. Create a communication flex chart that identifies several key relationships in your professional life and ways you can best communicate with those people. Kelley School of Business faculty coaches work with you to create an action plan aimed at enhancing key professional relationships in your work life. Wrap up with a final action plan that will send you back into the workplace with concrete, actionable steps to see your learning transfer to your life. Communicate with success!
Day 2:
Leading Change
The ability to execute timely change differentiates successful leaders. Today we’ll focus on how organizations change and how you can be an effective change leader. We will use authentic case studies to understand the forces for and against change and to introduce a set of frameworks and ideas useful to the execution of successful change initiatives. In this interactive course, you will dive into real case studies to understand the challenge of change, diagnose obstacles and resistance, and together explore a range of approaches for making more expedient and lasting organizational change. The ultimate goal is to apply the learning from the course to your specific organization and context, so you will be asked to consider an individual change initiative drawn from your current position.
“I was introduced to the benefits of executive coaching and encouraged to take a hard look at myself and my tendencies. I had the opportunity to compete in case challenges to put the lessons into action. I’m thankful for all I’ve learned and would do it again in a second!”
Aaron Selby
“I want to thank all of (the faculty) for your time during our classes. I appreciated the opportunity to learn from you and our interactions, the presentations were excellent and I continually revisit the resources shared. I enjoyed all the sessions. All of you did a great job.
Christian Parra, International New Business Manager, Do It Best Corp.
“I love teaching the Influence Without Authority class because it always has the same outcome. Participants sit up a little straighter and look more confident. They feel empowered to take on difficult people and situations. And they have real clarity around their goals. Watching that transformation is a great experience for me!”
Carolyn Goerner, ALDI, Inc. Distinguished I-Core Clinical Professor, Kelley School of Business
“Thanks, Paul. I’m looking forward to the next session with Tim, and I have found your session and those with Carolyn and Brenda to be enlightening. I have already told others about how much I’ve enjoyed the program thus far and will continue doing so.”
Todd Anderson
“I want to thank all of (the faculty) for your time during our classes. I appreciated the opportunity to learn from you and our interactions, the presentations were excellent and I continually revisit the resources shared. I enjoyed all the sessions. All of you did a great job.
Christian Parra, International New Business Manager, Do It Best Corp.
“I love teaching the Influence Without Authority class because it always has the same outcome. Participants sit up a little straighter and look more confident. They feel empowered to take on difficult people and situations. And they have real clarity around their goals. Watching that transformation is a great experience for me!”
Carolyn Goerner, ALDI, Inc. Distinguished I-Core Clinical Professor, Kelley School of Business
“I really enjoyed the program! The IT platform you guys use is EXCELLENT and very reliable, so I really loved that!”
Heather Strange
“I was introduced to the benefits of executive coaching and encouraged to take a hard look at myself and my tendencies. I had the opportunity to compete in case challenges to put the lessons into action. I’m thankful for all I’ve learned and would do it again in a second!”
Aaron Selby
“Thanks, Paul. I’m looking forward to the next session with Tim, and I have found your session and those with Carolyn and Brenda to be enlightening. I have already told others about how much I’ve enjoyed the program thus far and will continue doing so.”
Carolyn Goerner is clinical professor of management at the Kelley School of Business. She teaches strategic human resources in Kelley’s undergraduate Integrated Core and negotiation to MBA students. Carolyn completed her Ph.D. in management and human resources at The Ohio State University, joining the Kelley faculty in 2000. Prior to graduate school, she was a human resource consultant and trainer for a wide variety of companies. Carolyn’s research focuses on generational differences at work, impostor syndrome, best practices in mentoring women in the workplace, and conflict resolution in public arenas. She is the recipient of numerous teaching awards, including the IU Trustees Teaching Award and the Alumni Association’s Student Choice Award. She regularly creates courses for LinkedIn Learning/Lynda.com and provides training and consulting services across the US for clients such as Walgreens, FedEx, Old National Bank, the National Collegiate Athletics Association (NCAA), and many other for-profit and nonprofit entities. She is a master practitioner for the Myers-Briggs Assessment and certified in StrengthsFinders, DISC, and the Thomas-Killman Conflict Management Instrument. She also teaches faculty development programs at a variety of universities to help professors better understand and instruct Generation Z.
Trent Deckard is a lecturer at Indiana University’s Kelley School of Business and is a recipient of the Trustees’ Teaching and Mumford Excellence in Extraordinary Teaching Awards. He teaches business communication classes to undergraduate students and participants of the Kelley Executive Education and MSIS programs. Each spring he teaches a class on leadership lessons from the comic book industry at the Jellison Living Learning Center. Additionally, he also provides communication coaching for those struggling with connecting confidently to audiences.
Beyond his work at the Kelley School, Trent is also a doctoral student at Saint Mary-of-the-Woods College and was selected to be a member of the 182 year-old institution’s inaugural cohort of PhD in Global Leadership with a focus on Organizational Change and Behavior. He received his B.S. in political science and criminology from Ball State University and his M.A. in applied communication from IU. A former communication lecturer on the IUPUI campus, Trent also worked as a district director for a member of Congress, led an agency at the State of Indiana, served as chief of staff for a legislative caucus in the Indiana House of Representatives, and currently serves as an at-large member of the Monroe County Council. In his spare time, Trent enjoys time with family; including wife, Kyla, daughters Madeline and Lucy, and the 19,000+ comic books he has collected since childhood.
He is a member of Toastmasters, Rotary International, the Kiwanis Club of South Central Indiana, and volunteers for the United Way of Monroe County. Trent and his family have been residents of Monroe County for nine generations, although he would not be surprised if his daughters break that consecutive streak as they set out in the world with the love of their parents.
Charlotte Westerhaus-Renfrow is an assistant clinical professor in the Department of Management at the Kelley School of Business Indianapolis. Charlotte holds a law degree from the Maurer School of Law at Indiana University Bloomington, and M.Ed. and B.S. degrees from Ohio University. In 2018, she received the Schuyler F. Otterson Award for teaching excellence at IUPUI. Her previous senior leadership experience includes facilitating solutions to human relations problems and creating professional development programs at the National Collegiate Athletic Association, University of Iowa, Purdue University, and Rockwell Collins. An important element of Charlotte’s own consulting is helping organizations, leaders, and teams develop and implement effective and strategic negotiation skills. In addition, Charlotte has years of experience designing and delivering training seminars in leadership, team dynamics, cultural competency, and diversity and inclusion strategies that create positive and productive organizational change. Charlotte is a regular contributor to professional periodicals, such as the Indiana Business Journal, Hamilton County Business Magazine, Inside INdiana Business, and Indianapolis Recorder. She has also written blogs for Fast Company and Ladders. She serves on the Indiana State Bar Association’s Board of Governors and the Indiana State Board of Law Examiners.
Brenda Bailey-Hughes, M.A., is an award-winning faculty member at the Kelley School of Business. She teaches undergraduate communication courses, Kelley Direct MBA emerging economy and global leadership courses, and the Executive MBA partnership program between Kelley School of Business and Sung Kyun Kwan University in Seoul, South Korea. Brenda attributes her innovative teaching awards to her use of design thinking. In addition to innovative curriculum design, she specializes in communication training and has coached many executives from Fortune 500 companies.
Brenda is the author of nine LinkedIn Learning courses including Communication Tips Weekly and Effective Listening, with over 300,000 viewers combined. She is a sought-after speaker who regularly presents at conferences and workshops on a variety of topics, including design thinking, empathy, trust, listening, influence, presentation skills, and customer service.
Brenda is a licensed WorldWorks coach, is certified as a Leadership 360 coach, is trained in the Keirsey Temperament profile, and is a member of the Association for Training and Development and of the Management and Organizational Behavior Teaching Society. You can follow her on LinkedIn.
Paul Slaggert is director of Open Enrollment Programs in Executive Education at the Kelley School of Business. He recently completed 18 years in senior leadership roles in Executive Education at the University of Notre Dame, where he served as both director of nondegree programs (15 years) and director of the Stayer Center (three years). Prior to joining Notre Dame, he was director of the Cincinnati Center for Management and Executive Development at the University of Cincinnati for 12 years. He leads training sessions for corporate clients on the topics of leadership, paradigm shifts, delegation and empowerment, systems thinking, and financial literacy. He also has designed a unique learning tool to facilitate the understanding of accounting and finance at all levels of a company. Paul holds a B.B.A. in management from Notre Dame and an M.B.A. in finance from Boston College. He was a secured lending officer for Citicorp in New York City and an operations supervisor for the Northern Trust Company in Chicago. He has more than 20 years of experience in academic leadership roles at Notre Dame, the University of Cincinnati, and Boston College, and has taught extensively in the areas of finance, business management, and leadership.