Charlotte Westerhaus-Renfrow is an assistant clinical professor in the Department of Management at the Kelley School of Business Indianapolis. Charlotte holds a law degree from the Maurer School of Law at Indiana University Bloomington, and MEd and BS degrees from Ohio University. Her previous senior leadership experience includes facilitating solutions to human relations problems and creating professional development programs at the National Collegiate Athletic Association, University of Iowa, Purdue University, and Rockwell Collins.

An important element of Charlotte’s own consulting is helping organizations, leaders, and teams develop and implement effective and strategic negotiation skills. In addition, she has years of experience designing and delivering training seminars in leadership, team dynamics, cultural competency, and diversity and inclusion strategies that create positive and productive organizational change.

Charlotte’s high energy, wealth of expertise, and ability to connect with audiences of all ages and stages of their careers result in stellar audience evaluations and comments, such as “engaging,” “thought-provoking,” and “dynamic.”

Charlotte is a regular contributor to professional periodicals, such as the Indiana Business JournalHamilton County Business MagazineInside INdiana BusinessIndianapolis Recorder, and has blogged for Fast Company and Ladders. She also serves on the Indiana State Bar Association’s Board of Governors and the Indiana State Board of Law Examiners.